⛰️ CLIMBSupport

Study smarter. Climb higher.

Support

We're here to help you reach the summit.

Reach out to us at support@ikidevs.com — we typically respond within 24 hours.

✉️  Email support@ikidevs.com

Frequently Asked Questions

How do I start a study session?

Tap the CLIMB! button on the home screen, select Standard or Climbfinity mode, set your goal and tap Start. Your climber will begin ascending the mountain as you study.

What is the difference between Standard and Climbfinity?

Standard mode has a fixed goal — you set a study duration and climb toward the peak. Climbfinity is an endless mountain where your total climbed meters accumulate forever with no peak to reach.

How are meters calculated?

Every minute of active studying earns you 1 meter of climbing progress toward your goal.

What happens when I take a break?

Your climber camps at the current position on the mountain. A flag is left at that spot when you resume climbing so you can see where you rested.

Can I track tasks alongside my sessions?

Yes — tap the Tasks button on the home screen to create tasks and optionally link them to a mountain.

How do I change my display name or units?

Go to Profile → Profile Settings to update your display name and switch between meters and feet.

How do I reset my password?

Go to Profile → Profile Settings → Change Password. A reset link will be sent to your registered email.

How do I delete my account?

Contact us at support@ikidevs.com with your registered email address. We will permanently delete your account and all associated data within 7 days.

Is my data private?

Yes. We never sell your data. All data is stored securely on Google Firebase servers in Europe. See our Privacy Policy for full details.